Express Scripts Inc., one of the nation’s largest pharmacy-benefit managers, said it received an anonymous letter early last month seeking money as part of a threat to expose “millions” of patients’ personal records.
Pharmacy-benefit manager Express Scripts Inc. announced that it received an anonymous letter in October which threatened to expose the personal records of millions of people. The letter included the names, Social Security numbers, and dates of birth for approximately 75 people who are part of drug plans administered by the company. The authors of the letter asked for money in exchange for keeping the rest of the information confidential. Express Scripts notified the patients who were cited in the letter and contacted the FBI. The company has also increased its data security and hired computer-forensics experts to investigate the data breach. An Express Scripts spokesperson said that there is no evidence that any customer’s personal information has been used inappropriately.