Patient Trust in Confidentiality Affects Health Decisions

To view the full article by Pablo Valerio, please visit Enterprise Efficiency: Patient Trust in Confidentiality Affects Health Decisions

This article highlights a survey sponsored by FairWarning that looks at how “patient privacy considerations impact the actual delivery of healthcare” in the UK and US.

Key quotes from the story:

-”CIOs and healthcare providers need to ensure the best security, not only because it is the law, but because data breaches actually affect how honest a patient might be with a doctor and how quickly they will seek medical attention.”

-”It is not enough to comply with government regulations about data protection. If a data breach occurs patients are not going to check if the institution was following rules, they are going to blame their executives for allowing the breach to happen, regardless of the reasons.”

The survey, “UK: How Privacy Considerations Drive Patient Decisions and Impact Patient Care Outcomes; Trust in the confidentiality of medical records influences when, where, who and what kind of medical treatment is delivered to patients” cited in the article below compares attitudes about health information privacy in the UK and US.

Some key UK findings are:

-38.3 percent stated they have or would postpone seeking care for a sensitive medical condition due to privacy concerns

-More than half of patients stated that if they had a sensitive medical condition, they would withhold information from their care provider.

-Nearly 2 out of 5 stated they would postpone seeking care out of privacy concerns.

-45.1 percent would seek care outside of their community due to privacy concerns

-37 percent would travel… 30 miles or more, to avoid being treated at a hospital they did not trust

US vs UK patients:

-UK patients are almost twice as likely to withhold information from their care provider…if they had a poor record of protecting patient privacy.

-4 out of 10 UK patients versus nearly 3 out of 10 US patients … would put off seeking care … due to privacy concerns.

-97 percent of UK and US patients stated chief executives and healthcare providers have a legal and ethical responsibility to protect patients’ medical records from being breached.

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