Regarding “Selling the bitter EMR pill” (AMNews, April 7): The article, in essence, asks how do we convince the recalcitrant physician to swallow the bitter pill of an electronic health record. The implication is that when it comes to slow adoption of health information technology, the doctor is the problem.
We need to change the focus. The question should not be how to inveigle physicians to use insufficient technology, but rather how to improve the technology and the human structures around that technology, to make its adoption irresistible. The question should not be why is the ICU doctor struggling but rather why is the EHR failing the ICU physician.