Selling the bitter EMR pill (HIMSS meeting)

A few days after the University of California Medical Center in Irvine went live with its new electronic medical record system, a letter arrived on the desk of the hospital administrator.

“I think the person who chose the [EMR] system should be shot first and then fired,” the note read. Pamela Griffith, RN, director of applications for the UC Medical Center, displayed the note at the annual conference of the Health Information and Management Systems Society in Orlando, Fla., in late February, where a lot of discussion focused on how to get physicians to use technology.

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